In case when the surgery is closed or in an “emergency”, you have below the following options:

  • If you need medical help fast but it’s not an emergency call 111 
  • If it’s a life-threatening emergency call 999

Calls to 111 are FREE from landlines and mobiles. NHS 111 is available 24/7, every day of the year.

When to call 111

You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don’t know who to call for medical help

When to call 999

  • major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pains

Out of hours services are provided during the following periods when the surgery is closed: 6.00pm – 8.00AM

during normal practice opening hours, the practice remains your first point of contact for all routine requests.




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